Shipping Information

How We Ship

We use US Postal Service Priority Mail:

US Postal Service Priority Mail

  • PO Boxes
  • Alaska, Hawaii, APO's, FPO's
  • US Possessions

Priority International & Priority International Canada

  • We do not offer Next or 2-Day Delivery with this service.
  • Please note: All packages will be shipped through the US Postal Service.
  • For fraud protection all international orders are required to have matching billing and shipping addresses.
  • All international orders maybe subject to import duties and taxes. is not responsible for these additional charges.
  • For more information regarding your country's custom polices please contact your local customs office.
  • Any unclaimed or refused packages will be charged according to USPS return shipping and customs fees.

Address Correction Charge

Please make sure your "ship to" address is complete and includes any apartment, suite, department or floor number information. For "Address Corrections" WE WILL CHARGE an additional cost to your credit card when it is billed to us. NOTE: Shipping charges for orders sent to incorrect addresses and returned to us are not refundable.

Shipping Charges

  • Shipping charges vary according to the value of your order.
  • We do not ship Next Day Air, Second Day Air or Third Day Air.
  • Please note that any additional duties, custom charges, VAT, associated fees or taxes are the sole responsibility of the customer.
  • Shoes are excluded from the Flat Rate Shipping option.
  • Flat Rate Shipping not available for Alaska, Hawaii, US Possessions or Armed Forces addresses outside of the US.


Processing Time

In most cases, your order will be sent out the same day it is placed, if placed before 2pm PST and items are in stock. Although we strive to keep all items in stock, in some cases they may be unavailable. 

Your credit card will automatically be pre-authorized once you click on "Finalize Checkout".  If you choose to ship the in-stock items immediately, the remaining backordered items will be shipped as soon as possible at no extra cost to the customer.

Transit Time

Orders shipped via the US Postal Service usually take about a week for domestic deliveries and within two weeks for international shipments... obviously, these estimates will vary greatly.

Shipping services do not refund service fees for delivery delays due in whole or part for: incorrect addresses, acts of God, weather, work stoppages, local or national transportation disruptions or other situations that are beyond the shippers control. 

Weekends and Holidays

We do not process or ship orders on weekends or holidays. Please do not count weekends or holidays when calculating transit time. If you place an order for next day delivery on Friday morning, you will receive your in-stock items on Monday.


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