How We Ship
US Postal Service Priority Mail
UPS International & UPS International Canada
UPS Address Correction Charge
Please make sure your "ship to" address is complete and includes any apartment, suite, department or floor number information. UPS now charges for "Address Corrections" and WE WILL CHARGE that additional cost to your credit card when it is billed to us. NOTE: Shipping charges for orders sent to incorrect addresses and returned to us are not refundable.
We also offer UPS 3-Day, 2-Day or Next-Day service to US addresses, ONLY if the items are in stock. The additional charges are $6.95, $8.95 and $16.95, respectively. Please note that UPS & USPS DO NOT guarantee 3 day delivery.
Home Delivery That Fit Your Needs
|From||To||UPS Ground||3-Day||2-Day||Next Day||Canada||Int.|
* Please note that any additional duties, custom charges, VAT, associated fees or taxes are the sole responsibility of the customer.
ESTIMATED DELIVERY TIME
In most cases, your order will be sent out the same day it is placed, if placed before 2pm PST and items are in stock. Although we strive to keep all items in stock, in some cases they may be unavailable. You can call 1-800-883-9693 between 9am and 5pm pst (Mon-Fri) if you want to check availability for a particular item.
Your credit card will automatically be pre-authorized once you click on "Finalize Checkout". If expedited service (Next Day, 2nd Day, or 3rd Day) is requested and part of the order is not shipable, you will receive notice of the situation. If you choose to ship the in-stock items immediately, the remaining backordered items will be shipped via ground service as soon as possible at no extra cost to the customer.
Orders shipped via UPS Ground will take as long as 6 business days (see map below). Orders shipped via the US Postal Service usually take about a week for domestic deliveries and within two weeks for international shipments... obviously, these estimates will vary greatly.
Weekends and Holidays
We do not process or ship orders on weekends or holidays. Please do not count weekends or holidays when calculating transit time. If you place an order for next day delivery on Friday morning, you will receive your in-stock items on Monday.